Welcome to Hello Cutie ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.hellocutie.shop] (the “Site”), and when you purchase products from us. By using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit our Site or make a purchase, we collect the following types of personal information:
a) Information You Provide
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Name
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Email address
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Billing and shipping address
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Phone number
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Payment information (processed securely via Shopify Payments or third-party gateways)
b) Automatically Collected Information
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Device information (IP address, browser type, operating system)
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Browsing behavior (pages viewed, time spent, referring URLs)
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Cookies and tracking technologies (used for personalization and analytics)
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate with you (order updates, customer support, marketing if opted-in)
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Improve our website, services, and customer experience
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Comply with legal and regulatory requirements
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Detect and prevent fraud
3. Sharing Your Information
We may share your information with trusted third parties:
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Shopify Inc. – Our eCommerce platform provider
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Payment processors – For secure transactions
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Shipping providers – To deliver your orders
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Analytics providers – To help us understand and improve site usage
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Marketing platforms – Only if you’ve opted into our email or SMS marketing
We do not sell your personal information.
4. Cookies and Tracking
We use cookies and similar technologies to:
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Keep your session active
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Remember your preferences
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Analyze traffic and behavior on our Site
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Serve personalized ads (via platforms like Google and Facebook)
You can manage your cookie preferences via your browser settings.
5. Your Rights
Depending on your location, you may have rights under data protection laws, including:
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Access to your personal data
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Correction of inaccurate data
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Deletion of your data
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Withdrawal of consent for marketing
To exercise these rights, please contact us at support@mbigroup.net
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law (e.g., for tax or legal compliance).
7. Security
We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
All payment information is encrypted using SSL and processed securely via Shopify's PCI-compliant infrastructure.
8. Third-Party Services
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
📧 Email: support@mbigroup.net